Privacy Policy

1. Introduction

ZINITHX (PTY) LTD (Registration: 2025/166229/07) ("we," "our," or "us") operates ZinithX Pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using ZinithX Pro, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact details
• Company information (name, registration number, VAT number, address)
• Billing and payment information
• Client and customer data you input into the system
• Financial transaction data (invoices, quotes, expenses)

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our service:

• Log data (IP address, browser type, pages visited)
• Device information (operating system, device identifiers)
• Usage patterns and preferences

3. How We Use Your Information

We use the collected information for:

• Providing, maintaining, and improving our service
• Processing transactions and sending invoices/receipts
• Communicating with you about updates, offers, and support
• Analyzing usage patterns to enhance user experience
• Preventing fraud and ensuring security
• Complying with legal obligations (including SARS requirements)

4. Data Security

We implement industry-standard security measures to protect your data:

• 256-bit SSL encryption for data transmission
• Encrypted data storage
• Regular security audits and updates
• Daily automated backups
• Restricted access controls

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors (Paystack), cloud hosting providers, email services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

6. Your Rights (POPIA Compliance)

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information
• Correct or update your information
• Request deletion of your data
• Object to processing of your data
• Export your data
• Withdraw consent at any time

To exercise these rights, contact us at privacy@zinithxpro.com

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Financial records are retained for 5 years in compliance with South African tax law requirements.

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookies through your browser settings.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: